Searsfeedback allows any U.S. resident who is 18 years or older and has a recent Sears purchase to submit a questionnaire that feeds into a quarterly prize draw. To begin, visit searsfeedback.com on a laptop, tablet, smartphone or desktop, enter the exact 12‑digit receipt number and the purchase date in MM/DD/YYYY format, then answer the multiple‑choice questions about product quality, store appearance and service. The survey requires a physical receipt showing the code, an active internet connection, and a valid email or phone number if you wish to be entered into the sweepstakes; only one entry per receipt is accepted.
The reward is a $4,000 Sears gift card awarded four times a year; draws occur on March 30, June 30, September 30 and December 31. Winners receive an email from an official Sears address and a follow‑up phone call, then must claim the card within 30 business days or forfeit . The card can be used at any Sears store or on sears.com for eligible merchandise, excluding taxes and shipping. All entries are verified against the receipt number to authenticity, and personal data collected is kept on Sears’ secure servers solely for survey analysis and prize notification.
WHAT IS SEARS?
Sears is a long‑standing American retailer that sells many kinds of goods. began as a catalog business and later opened physical stores across the United States.
Historical background
Sears was founded in 1886 by Richard W. Davis and Alvah C. Roebuck. The first catalog reached rural families who could not travel to a city store. By 1925 Sears opened its first brick‑and‑mortar locations in Chicago, Illinois.
The company grew quickly after II, adding appliance sales, automotive parts, and clothing lines. In the 1970s Sears became the nation’s top retailer, surpassing most competitors in revenue.
In October 1989 Walmart overtook Sears for the highest domestic sales, and the brand entered a period of restructuring. Today Sears ranks among the larger retailers, operating stores in the United States, Canada, and Mexico.
Business divisions and product range
Sears runs several divisions that focus on specific markets. The main segments include:
- Appliance and electronics – refrigerators, washers, televisions, and small kitchen tools.
- Auto parts and accessories – batteries, tires, and maintenance items.
- Home and garden – furniture, lawn equipment, and décor.
- Fashion and footwear – clothing for men, women, and children.
- Tools and toys – tools, hand tools, and children’s games.
Each division offers both in‑store and online purchase options. The catalog business, once the core of the brand, now lives mostly on the official site where shoppers can order items for home delivery.
Store footprint and office address
Most Sears outlets are located in suburban shopping centers. The corporate headquarters sits at 3333 West 972 South, Hoffman Estates, Illinois 60179. This address serves as the main point for corporate communications and media inquiries.
Customers can locate their nearest store using the “store locator” tool on the official site. The tool displays the address, hours of operation, and phone number for each location, helping shoppers plan a visit.
Online and catalog presence
Sears maintains a robust e‑commerce platform at www.sears.com. The website features daily deals, a “buy online, pick up in store” service, and a searchable catalog for older customers who prefer a printed list.
In to retail sales, the brand offers warranty registration, service appointments, and financing options through the online portal. The site hosts the Sears Survey program, which collects customer feedback after each purchase.
HOW TO ENTER SEARS SURVEY (www.searsfeedback.com)?
The survey can be accessed through the official site searsfeedback.com. Enter the 12‑digit receipt code printed on your purchase receipt to begin.
Step‑by‑step entry
- Open a web browser on a laptop, tablet, smartphone, or desktop computer.
- Type the URL searsfeedback.com into the address bar and press Enter.
- Locate the field labeled “Receipt Number” and type the full 12‑digit code exactly as shown on the receipt.
- Enter the date of purchase in the format MM/DD/YYYY.
- Click the button that says “Next” to proceed to the questionnaire.
- Answer each question honestly; most items are multiple‑choice with an optional comment box.
- If you wish to be contacted, provide a phone number or email address in the “Contact ” section.
- To join the sweepstakes, fill in your full name, a valid email address, and a 10‑digit phone number, then submit the form.
After submission you will receive a confirmation screen showing a unique survey ID. Keep this ID for future reference if you need to contact customer support.
Key tips for successful entry
- Use the exact receipt number – missing a zero will cause an error message.
- Make sure the purchase date matches the transaction on your receipt.
- Check your internet connection before starting; a weak signal can cause the page to reload.
- Read each question carefully; the survey is designed to gather specific feedback about product quality, delivery, and store service.
SURVEY REQUIREMENTS
You need a valid purchase receipt and an internet‑enabled device to take the survey. Only U.S. residents who are legally adults may participate in the sweepstakes.
Eligibility checklist
- You must possess a physical receipt issued by Sears for a recent purchase.
- The receipt must display a 12‑digit number and the purchase date.
- A laptop, desktop, tablet, or smartphone with an active internet connection is required.
- Participants must be at least 18 years old and reside in one of the following: the United States, District of Columbia, Puerto Rico, Guam, or the U.S. Virgin Islands.
- Only one entry per receipt is allowed. Multiple submissions using the same receipt will be rejected.
Why these rules exist
The receipt verification helps Sears confirm that each entry comes from a genuine transaction. Age and residency restrictions comply with local sweepstakes regulations and prevent fraudulent entries.
SURVEY REWARD
Sears offers a quarterly prize of a $4,000 gift card to eligible survey participants. The award is drawn from all entries that complete the questionnaire and provide contact details.
Prize details
The winner receives a physical or electronic gift card that can be used at any Sears location or on the online storefront. The card covers purchases of eligible merchandise, excluding taxes and shipping fees.
How winners are notified
- After the quarterly draw, the winning entry’s contact is cross‑checked against the official survey database.
- The winner receives an email and a phone call from the Sears customer care team.
- If no response is received within ten business days, an alternate winner is selected.
All winners must claim the prize within 30 days; otherwise the award is forfeited and a new drawing takes place.
SEARS SURVEY INSTRUCTIONS
The instructions outline each action required to submit a complete survey. Following them ensures your feedback is recorded and you become eligible for the prize draw.
Detailed instruction list
- Visit the official site at searsfeedback.com using a device that can display web pages.
- Enter the 12‑digit receipt number exactly as printed, including any leading zeros.
- Provide the purchase date in the format month/day/year and click “Next.”
- Respond to a series of questions about product quality, store appearance, employee assistance, and overall satisfaction.
- Choose whether you want a follow‑up call from the customer care team. If yes, type your phone number in the field provided.
- To join the prize draw, fill in your full name, a valid email address, and a 10‑digit phone number. Press “Submit” to finalize.
After submitting, you will see a thank‑you screen that includes a unique survey identification number. Write this number down in case you need to reference later.
Common mistakes to avoid
- Skipping the receipt number field or entering fewer than 12 digits.
- Providing an incorrect purchase date that does not match the receipt.
- Leaving contact fields blank when you want to be entered into the sweepstakes.
- Using an unsupported browser; the site works on Chrome, Firefox, Safari, or Edge.
FREQUENTLY ASKED QUESTIONS
Below are the most common questions shoppers ask about the Sears Survey, how works, and what to expect after submitting your feedback.
What types of purchases are eligible for the Sears Survey?
Any purchase made at a physical Sears store or through the official online shop qualifies, as long as you have a paper receipt that shows a 12‑digit transaction number. The receipt must be from a purchase within the last 90 days; older receipts are not accepted. Eligible categories include appliances, electronics, clothing, tools, and automotive parts. Services such as installation or repair tickets that generate a separate receipt can be entered, provided the receipt contains the required code. If you bought a gift card, the transaction is still eligible the receipt still includes a 12‑digit identifier. , returns or exchanges that result in a new receipt must use the most recent transaction number when completing the survey.
How is my personal used after I submit the survey?
Personal data collected during the survey is stored securely on Sears’ internal servers and is used only for two purposes: improving product and service quality, and contacting sweepstakes winners. The company does not sell or share your email address, phone number, or name with third‑party marketers you opt‑in to receive promotional communications. All is handled in accordance with the company’s privacy policy, which follows United States data‑protection standards. For customers who choose not to be contacted, the survey still records feedback anonymously, stripping away any identifying details before analysis. If you have concerns about data usage, you can request a copy of the stored by contacting the corporate office at the listed address.
Can I complete the survey more than once for the same receipt?
No. Each receipt can generate only a single entry. The system checks the 12‑digit receipt number against the database and blocks duplicate submissions. If you attempt to enter the same receipt again, an error message will appear stating that the receipt has already been used. The rule helps keep the sweepstakes fair and makes sure every customer has an equal chance to win. If you mistakenly submit incomplete , you may be able to edit the contact details by calling the survey support line, but you cannot create a second entry for the same purchase.
When are the quarterly prize drawings held and how are winners announced?
The drawings occur at the end of each calendar quarter: March 30, June 30, September 30, and December 31. After each draw, the winner’s name is entered into a secure internal list. Winners receive an email from an official Sears address and a follow‑up phone call from the customer care team. The email contains instructions on how to claim the $4,000 gift card, including a link to a verification page. If the winner does not respond within ten business days, the prize is awarded to the next eligible entry. All winners are listed on a dedicated page of the official site, which is updated shortly after each draw.
What should I do if I encounter an error completing the survey?
If the site displays an error message, first check that your internet connection is stable and that you are using a supported browser. Clear your browser’s cache and cookies, then reload the page and try again. the receipt number and purchase date are entered exactly as they appear on the paper receipt; even a missing leading zero can an error. If the problem persists, call the survey help line at the phone number printed at the bottom of the survey page. The support team can verify your receipt and may provide a temporary link for you to complete the questionnaire. Do not attempt to submit the same receipt from multiple devices, as this can cause conflicts.